The Children’s Consultancy (formerly The Adoption Consultancy 360) is a registered Adoption Support Agency based in Exeter, Devon and primarily operates in the South West of England. The consultancy provides psychological services for adoptive families and carers, as well as supervision and consultation services for social workers and professionals working in the field of adoption and permanency.

Chris West and Sally Hebeler, Directors of The Children’s Consultancy

The Children’s Consultancy has extensive clinical experience working with children, young people, families, and professionals in the statutory and independent sectors. We have been working with parents and carers and their children for over 25 years, providing services to Regional Adoption Support Agencies, Special Guardians, Fostering agencies as well a schools.

The consultancy brings together a multi-disciplinary team of Directors and Consultants. Our founding partners were Sue Holt, a Chartered and Registered Psychologist, and Anna Flanigan, a Child Therapist. Since October 2015 the organisation has been owned and run by Sally Hebeler and Chris West as Directors. In March 2021 the organisation name was changed the ‘The Children’s Consultancy’ to reflect the work we do with all children and their families and carers.

We provide independent consultation, support and assessment services, undertaking a range of specialist work, including:

  • Adoption support and therapy for parents, children and couples
  • Assessments of prospective adopters where there are complex issues
  • Training for adopters and permanent carers
  • Adoption support programmes for groups and individuals
  • Supervision and consultation to professionals and carers

We provide a high quality service to all our service users and as such invest in a range of quality assurance activities. The Children’s Consultancy subscribes to monthly supervision sessions, which are used to monitor the services we deliver as a whole and to examine individual pieces of work. In addition we recruit supervision for particular pieces of on-going work from specialist supervisors. All of our Directors and Consultants meet regularly for policy updates and to share good practice.

We are committed to using up-to-date research, as well as service user feedback to inform best practice. We have comprehensive quality assurance processes which we use to drive improvement. Everyone using our services is asked for structured feedback which is incorporated into our formal review processes. Anything suggesting dissatisfaction, even if it is not a formal complaint, is followed up.

Download our Statement of Purpose for additional information.

Download our Information Leaflet for Children. It answers a few common questions and we hope you’ll find it both useful and informative.

The Children’s Consultancy has an established procedure for complaints where any individual, having received a service from us, has been unhappy with the way that service has been provided. Download our Complaints Procedure.

The Children’s Consultancy is committed to protecting the privacy of all people who we hold information on. Our Data Protection and Privacy Policy outlines how we use and protect your information and who to contact if you have any issues or queries regarding our policy. This policy is fully compliant with GDPR regulations and ensures we confirm to all European laws as the “data controller” of the information you provide to us.

The Children’s Consultancy (formerly The Adoption Consultancy 360) received a fourth consecutive ‘Outstanding’ Ofsted rating following our most recent inspection in April 2019.

When awarding us as ‘Outstanding’, Ofsted stated:

“Families feel welcomed, nurtured and valued by the service. They appreciate the warm, friendly and attractively decorated surroundings. Family members commented on the good ‘match’ between therapists and family members, the excellent communication and the exceptional support from the agency to help to secure and retain adoption support funding.”

A copy of the full report can be downloaded here and has also been published on the Ofsted website. Ofsted have also published this summary letter for children and young people.

The Children’s Consultancy is also a member of CASA, a group of independent Adoption Support Agencies (ASAs) who are registered under the Adoption and Children Act 2002. They provide support services to all parties affected by adoption or long-term fostering throughout the UK.